NHS discount codes

[Reeves1]

I have registered for the discount. Received confirmation but no discount has been applied to my direct debit

[XRaySpeX]

NHS discounts are not applicable for BB only mobile.

[Reeves1]

I’ve just been sold a package deal based on NHS discounts applied to my BB and phone contracts 

I would have taken this deal if they could not have been applied

i was sold 100gb but only need 12gb. I was relying on discounts 

[Christopher_G]

Hi @Reeves1

Welcome to the community.

Was it an EE Perk discount code that you used? Where did you take out your package?

Was it through the EE website, over the phone with us or through an EE retail store?

Chris

[Christopher_G]

Was it the EE Perk discount that you registered for, @Reeves1?

Chris

[Reeves1]

Below is the text message from 150 to my phone
I took out my contracts EE Talbot green , mid Glamorgan South Wales 

Hi from EE. Great news. Your EE Perk discount has now been applied. From your next bill you'll see 20% off your plan's monthly charge. We'll do this until the end of your contract term. To find out your contract end date login into the My EE app or visit ee.co.uk/login For more info visit ee.co.uk/perk Thank you.


Sent from Yahoo Mail for iPhone

[Christopher_G]

Did that text message come through after the date the bill was produced, @Reeves1?

It could be that you get double discount next month. If you're not happy with the way the contract was sold, or if the overall price is wrong, I'd recommend going back into the store to discuss this.

Chris

[XRaySpeX]

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@Reeves1 wrote:
To find out your contract end date login into the My EE app

As you can't do this for BB, perhaps it doesn't apply to BB.