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18-04-2021 07:54 AM
I have no data at all. Why is this. I am registered for NHS unlimited. My plan shows this. But as soon as I try to use my mobile data there is no connection.
18-04-2021 07:57 AM
@Laine2019 It might just be there is a network issue in your area, have a look at THIS and use the check network tab.
18-04-2021 08:08 AM
Thanks. I’ll have a look at that. But it’s been like this for weeks and now travelling further afield its within different areas eg 50 mile radius.
18-04-2021 08:11 AM
@Laine2019 Ok it’s not a network issue if it’s a 50m mile radius. Just to check cellular data is enabled and cellular data is enabled for all the apps on your device?
18-04-2021 08:13 AM
18-04-2021 11:06 AM
If it's showing that you have unlimited data, it should be working OK, @Laine2019.
Which phone do you have?
Chris
18-04-2021 05:51 PM
iPhone 11
19-04-2021 07:53 AM
Thanks @Laine2019.
When WiFi is turned off on your phone, does it display 4G in the top right corner?
Have you tried restarting your phone?
Are you having trouble using data on both apps and for browsing online?
Jon