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Terrible tv service

Anyone else got issues with the tv service? Cannot get a worthwhile signal and get better picture and connection from my own internal tv connection than through the ee box. 

PWB2 by • Visitor
  • 3 Views
  • 0 replies
  • 0 Helpful

Email from CRS for outstanding balance from years ago

Hi, I’ve randomly received and email today from CRS stating there is an outstanding balance of £124 from the period Start Date: 11/03/2022End Date: 08/04/2023I’m extremely confused as I actually have no outstanding balance at all, I’m in credit. Ther...

Mls7 by • Investigator
  • 56 Views
  • 4 replies
  • 1 Helpful

Compensation

I spoke to someone on the 10th of May 2025 and was informed we didn't have Full Fibre so it would have to be installed.  I was given the 19th of May as a start date and told I would receive £6.24 per day  compensation, as EE are part of the Ofcom Aut...

Ignatius by • Explorer
  • 67 Views
  • 7 replies
  • 0 Helpful

TV Box Mini Issues

I’ve been on the new EE TV for just over a month now after some teething issues with the Apple TV box. I’ve been having trouble with frequent connection drops and tv channels not loading on the EE TV mini box I have in my second bedroom. When this ha...

norwoody by • Established Contributor
  • 6155 Views
  • 43 replies
  • 7 Helpful

Update Network Setting & tethering active

Just got an update to network settings message. after accepting - I now see the tethering icon shows it as active. I have checked and it’s not one of my devices. meanwhile I have turned off wifi/bluetooth connectivity to stop it. how do I check that ...

Smart Hub Pro or Plus?

Hello,I'm strongly considering EE as broadband in my new house but I can't decide between sticking with the standard Smart Hub Plus and adding Smart WiFi Plus extender or, alternatively, going with the new Pro equivalents. The £3pm difference is pret...

Krakoan by • Explorer
  • 76 Views
  • 5 replies
  • 3 Helpful
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