Community Activity
Resolved! iPhone 15 battery and overheating
I just got the iPhone 15 less than a month ago. From day 1 I noticed it doesn’t hold battery & takes ages to charge despite using a fast charger & head. Not only that but it overheats all the time. Battery health is normal… 100% max capacity. My scre...
EE/Verisure Smart Home Security System
Oh my god! How difficult can it be to purchase a product that EE offers!!!I have been trying to purchase a home security package that EE offers with Verisure since mid April 2025. My details have been passed along to the specialist sales team on nu...
Resolved! Activating eSIM stuck
iPhone 16 pro max stuck on activating eSIM screen.says “you can continue setting up you’re iPhone while your eSIM is activating.”but there’s the spinning ring at the bottom, and cannot leave that screen. Has been 20+ mins, probably longer. Anyone els...
Cant use esim
Hi I had an Esim on my old phone and had to temporarily change it with another phone due to being repaired. I have tried to log on the app MyEE to activate it on this phone so I can use my new phone as usual and I can’t due to app not being available...
Moving out of signal
Hi There, Can someone help. I have a number of business lines, which all work fine, but I've moved my offices to an area where there is absolutely no EE signal. They are literally bricks. I don't always use Wifi calling as our wifi is quite unreliabl...
No Internet Connection on my OPPO
Hi.I am unable to send or receive emails and i have no internet connection on my mobile.I have restarted, did the airplane mood toggle thing, reset the network setting but still not workingCan anyone advise?
Pac code
My son has iphone and has a new sim with them and he wants keep his old number how do I do it . I need a pac number if I'm correct
Live chat
I was using live chat option in ee app and ordered new plan for my sim the ee support changed my plan and then the support asked me to check if my sim is 4g or 5g I told him give me minute to double check then I exit the ee app to check and when I ca...
Resolved! Which phones are supported on standalone 5G?
I have an iPhone 14 Pro Max and although I have the full works package shown in my account, I don’t seem to be able to enable/see the option to enable standalone 5G. From https://ee.co.uk/why-ee/5g-on-ee the criteria is:be on an All Rounder or Full W...