My order

[Fyeasmin]

Hi, I'm new to EE and I have ordered IPhone 13, pink, 256 storage yesterday and haven't received any email or text but the money in my acc is saying pending. So is my order went through or not?? Also, how will I get any updates on my order if it has gone through??

[Leanne_T]

Hi there @Fyeasmin

Thanks for coming to the community. 

When did you place the order? 

Thanks 🙂

Leanne.

[Fyeasmin · Accepted solution]

So I ordered yesterday around 5pm

[Leanne_T]

Thanks @Fyeasmin

If you have no email by tomorrow letting you know the order has been confirmed, please give our sales team a call on 0800 956 6000 and they can check this has gone through for you 🙂

Thanks 🙂

Leanne.