My order hasn’t arrived.
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05-08-2020 03:29 PM
I ordered the Samsung Galaxy a41 on Monday and I received a email confirming my order had gone through and should be expected to arrive within 48hrs but I’ve had no more information on tracking. When I type my parcel number into the EE track my order page it says error, when should I be expecting my phone to arrive?
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05-08-2020 04:15 PM
Hi @Millywake
Welcome to the community.
Once your order has been processed you will receive another email from us, and you will get a text message from DPD the day before your phone is going to be delivered.
If you would like your order looked into, please give us a call on 0800 956 6000 and our sales team will check this for you 🙂
Leanne.
