My SIM only for my car

[CliveHunt]

My SIM only for my car has just stopped working. My car is now unable to read my SIM card?

Any ideas or tips?

ee are so hard to get hold of!!!

[bristolian]

Hi @CliveHunt 

Is this a PAYG SIM? Is the SIM easily accessible to try it in another phone?

[CliveHunt]

Its a Data only SIM that you use in a car such as mine to enable lots of additional functions.

[Leanne_T]

Hi @CliveHunt

Thanks for coming to the community.

Is the data SIM pay monthly on a contract or do you top up the SIM and purchase data packs on pay as you go?

Thanks 🙂

Leanne.

[CliveHunt]

Its a pay monthly contract.

It has just stopped working at the end of the month. ee have taken this month subscription. They are impossible to get hold of!!

[Leanne_T]

Hi @CliveHunt

Are you able to try the SIM card in another device to see if this works?

Vulnerable customers are being prioritised, but you can still contact us.

Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls.

Thanks.

Leanne.