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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15598 Views
  • 51 replies
  • 65 Helpful

Transfering old number

I have moved over from Three to EE when getting my Sim card on the EE website I went through the procedure of logging all my details and it also asked me for a PAC code which I gave. I have now got my EE Sim followed all the steps shown and still hav...

LM1988 by Visitor
  • 487 Views
  • 1 replies
  • 1 Helpful

Order email

Hi, I placed an pre order today for the new note. It was a fiddle but got there. The email back is a xko number. It says in the email Your order’s being processed. We’ll let you know when your device is on its way.Just so you knowIf you’re just upgra...

Emma6979 by Investigator
  • 714 Views
  • 3 replies
  • 1 Helpful

No signal indoors at home - frustrating 2 hours with EE

Just spent a frustrating couple of hours on the phone to EE. Started out with them calling me to sell me further products/ services. I said pointless as I can’t get a signal without using my own wifi . They suggested I complain to 150 as that wasn’t ...

Doriseck by Investigator
  • 2168 Views
  • 16 replies
  • 1 Helpful

Resolved! MIFI aec1 old - will it still work?

Hi I wonder if anyone can help? I have a MIFI aec1 from a few years back- charges lights up and connects to my WiFi - i assume there no credit on it. But my EE account doesn’t register the MIFI- any ideas? Thanks Jo

Jlb4592 by Explorer
  • 1746 Views
  • 4 replies
  • 1 Helpful

Upgrade not arrived

My upgrade was supposed to arrive between 6pm - 8pm this evening. I even got a text to say a guy called Charles would be in contact shortly for contacless delivery and set up. I've tried calling customer services but no answer.It was supposed to be d...

Order confirmation

Hi, I had my upgrade placed earlier today and the money came out of my bank but I’ve not had a confirmation email?just the word of the person who placed my order over the phone.i had this happen a couple of days ago and my order had been cancelled fo...

Resolved! I owe money but want to ugrade

Read more   I want to upgrade my phone but had fallen behind with some payments as i had a bad fall rock climbing which resulted in me having had a traumatic head injury. This hospitalised me for over a year. It would be really nice to talk to a huma...

R1cky by Investigator
  • 1541 Views
  • 1 replies
  • 0 Helpful

My SIM only for my car

My SIM only for my car has just stopped working. My car is now unable to read my SIM card? Any ideas or tips? ee are so hard to get hold of!!!

CliveHunt by Investigator
  • 774 Views
  • 5 replies
  • 1 Helpful

My order hasn’t arrived.

I ordered the Samsung Galaxy a41 on Monday and I received a email confirming my order had gone through and should be expected to arrive within 48hrs but I’ve had no more information on tracking. When I type my parcel number into the EE track my order...

Can I use Wan port on 4Gee Router

Would really appreciate any advice on this. I have a 4GeeRouter (model HH70VB) which was supplied when I had a mobile broadband contract. I never used the router as I had a TP LInk router already linked to an external antennae. I am now lucky enough ...