My order awaiting dispatch

[andyman9999]

Im waiting for my galaxy fold to be dispatched heard nothing all i got is its on its way to you

[Chris_B]

@andyman9999 If it’s not been dispatched what more information can be given  ? You’ll get information when the device has been dispatched.  

[andyman9999]

When will it be dispatched

[Christopher_G]

Did you manage to speak to our Mobile Care team to check your order, @andyman9999?

As mentioned on another thread you posted on, DPD will be in contact with you when the phone is ready to be dispatched.

Chris

[andyman9999]

Yous said to me 7 days dispatching now i get told 14 days

[James_B]

Hi @andyman9999,

I'm sorry your phone hasn't been dispatched yet.

As we mentioned in your other conversation, Samsung indicated that there would be limited availability of the device in the UK at launch. As a result, all orders received will be fulfilled on a first come first serve basis until stock is more widely available.

You'll receive a text message with tracking information as soon as stock is available to fulfil your order.

Thanks

James

[andyman9999]

Cant receive txts got no mobilevcan u check on my order please

[James_B]

Hi @andyman9999,

Sorry, we can't access your account via the community.

If you would like to discuss your order, please get in touch with Customer Care.

Thanks

James