Community Activity
Local tower outage
EE are the most rudest company I have ever delt with for nearly a year waiting and complaining about the valley tower Down and constantly being lied to it’s been fixed my network is like being on 2G way to slow. All my friends family in sane places n...
My phone is not working and I am not due an upgrade as yet
My phone is not switching on and I am not due an upgrade until next February!
Confirmation email.
Good evening, just order a new pay monthly phone, at the confirmation screen it just said thanks for your order got the email and it says ‘call us to discuss’ but when looking at the actual email it mentions nothing about calling them just they will ...
HR CONTACT
Hi I am a previous employee for EEI need the phone number and email address for the HR department for reference purposes Many thanks Aiden
EE 5G Smart Hub, insanely poor jitter and not fit for gaming
Hi All,I not too recently swapped back over to EE for my 5G WiFi due to my previous provider just suddenly removing 5G service in my area without telling me, unfortunately it meant I had to go back to EE.The service I received from a previous provide...
Why can I no longer get a 5G signal in part of my house where the Smart Hub is?
This morning our (previously strong, 400/80Mbps) 5G signal more or less vanished - nothing on the 5G Smart Hub and two iPhones (2023 & 2024 models) could not connect. EE insist all masts working okay. Ping tests = no service, 98% packet loss (every ...
Data roaming not working
Hi, I’m currently in Spain (Majorca) and my iPhone 15 has suddenly stopped working when I’m not on WiFi. I have an EE plan with roaming included and have confirmed roaming is enabled in my account. I’ve already tried the following: Restarted the phon...
EE App will not link to my hub/router
No matter whether I try to connect manually or scan the QR code, my EE App refuses to link with router. Always get the message that my router and mobile phone must be connected to the same wifi net work. THEY ARE!!!I urgently need to change my wifi ...
Very slow data on unlimited sim
HiWasn't sure to tag this onto another thread or start a new one but couldn't see the exact issue I'm facing so, here we are.I recently bought a 5g unlimited plan as EE had the best coverage in my area. The speed checked shows excellent outdoor and g...
Can't add items to basket?
Hi people,Been trying to add a Macbook Air to my basket to buy since Friday afternoon but can't get it to add to my basket to order.I've been in Wales camping so I was thinking it was signal, however i've got home and tried it on the mobile site, mob...