My EE App not opening on Samsung S6
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26-11-2021 04:53 PM
Since 23rd November (at least) when trying to log in to My EE, I type in my 4 digit code and then I get "There seems to be a problem..." Sorry we're having a little difficulty right now. Try closing the app and coming back a bit later. Ref: A4.59.1-f3bc0.
So this has been down for 3 days now and I can get into my account to check or do anything, and I need to gift data.
What is going on and when is it going to get fixed?
Solved! See the answer below or view the solution in context.
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26-11-2021 05:00 PM
Update: I deleted the app and re-installed it. It appears to be working again now that I have logged back in.
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26-11-2021 05:00 PM
Update: I deleted the app and re-installed it. It appears to be working again now that I have logged back in.
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27-11-2021 08:11 AM
Welcome to the community, @tim2000.
Thanks for posting and for coming back to share your solution. 🙂
Hopefully it continues to work.
Chris
