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Moving from Fibre to Broadband

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BrianDuncan
Investigator
Investigator

‎17-09-2021 05:45 PM

I can't seem to find an answer when I searched, apologies if this had already been covered.

I'm moving home in November and about half way through a 300mb fttp contract. 

The new place is in the sticks and only has standard 60mb (max) broadband.

 

Am I still able to do the free home move and stay with EE but downgraded to standard BB or do I have to pay off the remaining fibre contract and essentially start again on a new deal?

 

TIA!

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1 SOLUTION

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XRaySpeX
EE Community Star
EE Community Star

‎17-09-2021 06:19 PM - edited ‎17-09-2021 06:53 PM

Yes, but it would be a move to EE Fibre Plus (FTTC) from EE Full Fibre Max (FTTP). Standard BB is ADSL BB, which I presume you don't want.

 

Follow How do I arrange my move?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX
EE Community Star
EE Community Star

‎17-09-2021 06:19 PM - edited ‎17-09-2021 06:53 PM

Yes, but it would be a move to EE Fibre Plus (FTTC) from EE Full Fibre Max (FTTP). Standard BB is ADSL BB, which I presume you don't want.

 

Follow How do I arrange my move?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP