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11-06-2020 08:57 AM
Good morning.
I have an Galaxy Watch with eSim on EE 24 month contract.
I am finding the Samsung watch a bit restricted.
Is it possible to move this eSim to a different watch and keep the contract running?
11-06-2020 12:23 PM - edited 11-06-2020 12:23 PM
Hi there @simoncg
Thanks for coming to the community 🙂
Which watch are you looking at changing to?
Also, what phone are you using?
Speak soon.
Leanne.
11-06-2020 02:54 PM
Hi
Probaby the Ticwatch Pro 4G/LTE as it's Google rather than Samsung.
I believe this has eSim still.
11-06-2020 03:05 PM
Hi @simoncg
Thanks for the quick reply.
I am sorry, we don't currently support eSIM on the Ticwatch Pro.
At the moment we support the Apple Watch and Samsung Watch, they would require a compatible phone.
Thanks.
Leanne.
11-06-2020 03:42 PM
Hi @Leanne_T
That's a shame.
I thought eSims were device independent.
I'll have to find out what networks it is compatible with.
Thanks for your help anyway