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Move e-Sim to new watch

simoncg
Investigator
Investigator

Good morning.

I have an Galaxy Watch with eSim on EE 24 month contract.

I am finding the Samsung watch a bit restricted.
Is it possible to move this eSim to a different watch and keep the contract running?

4 REPLIES 4
Leanne_T
EE Community Support Team

Hi there @simoncg

 

Thanks for coming to the community 🙂

 

Which watch are you looking at changing to?

 

Also, what phone are you using?

 

Speak soon.

 

Leanne.

Hi

Probaby the Ticwatch Pro 4G/LTE as it's Google rather than Samsung. 
I believe this has eSim still.

Leanne_T
EE Community Support Team

Hi @simoncg

 

Thanks for the quick reply.

 

I am sorry, we don't currently support eSIM on the Ticwatch Pro.

 

At the moment we support the Apple Watch and Samsung Watch, they would require a compatible phone.

 

Thanks.

 

Leanne.

Hi @Leanne_T 

That's a shame.

I thought eSims were device independent.
I'll have to find out what networks it is compatible with.
Thanks for your help anyway