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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

new sim not working

As the title says. I ordered the new samsung s20 ultra with a new sim card. Phone working but not the sim> Stating sim 1 not provisioned. I have rang 150 today and they stated its because the sim wasnt activated. It still hasnt come back to normal, I...

I bought a new phone for my son, a PAYG Samsung A51.

I bought a new phone for my son, a PAYG Samsung A51. He was already an EE PAYG customer.My question is, how can he keep his number but use the PAYG Pack that came with the phone, as there's more value for money when topping-up with the new pack?The n...

Clegy_ by Investigator
  • 710 Views
  • 1 replies
  • 0 Helpful

Staff Compliment

I just spoke to Angela in the upgrades team to sort out my upgrade, I just wanted to say she did such a brilliant job compared to everyone else that I have spoken to. She was very efficient in sorting out my upgrade after I have had four attempts at ...

Move e-Sim to new watch

Good morning.I have an Galaxy Watch with eSim on EE 24 month contract.I am finding the Samsung watch a bit restricted.Is it possible to move this eSim to a different watch and keep the contract running?

simoncg by Investigator
  • 1635 Views
  • 4 replies
  • 0 Helpful

Resolved! Sim not recognised

Hi, my husband had a very old Nokia phone on payg. It will no longer switch on, so bought a cheap no sim  Nokia 216 to replace. When the SIM card from his old phone inserted, it still says no sim and can not receive calls or can only come t calls to ...

Ordered a 100GB SIM - however order confirmation shows 50Gb?

I ordered a new 100Gb 'essential' data SIM yesterday on a 24 month contract. The order acknowledgement email received immediately after placing the order stated 100Gb, however the order confirmation/dispatch note received today says 50Gb. This makes ...

24x7x365 by Contributor
  • 632 Views
  • 3 replies
  • 1 Helpful

Dongle

Hi I have a dongle that I have had since March 2019. I have never used this service could I have a price drop or return this item and cancel my monthly charge of £40.87. As was missold to me saying the extra data was needed, however I have a 20gb of ...

Clarke59 by Explorer
  • 791 Views
  • 2 replies
  • 0 Helpful