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Moto G9 Plus Wifi calling

Harrist81
Visitor

‎28-01-2021 07:31 PM

I have brought the Moto G9 Plus 

 

I want to enable the wifi calling but I cannot seem to find this feature can some one help please. 

 

A

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎28-01-2021 07:48 PM

@Harrist81   WiFi calling is only available to contract customers so if your on PAYG it’s not possible.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
SandraC27
Investigator
Investigator
In response to Chris_B

‎04-11-2021 01:32 PM

I am on a contract, also with a G9 plus. Wifi calling is enabled but never works. EE can't seem to give a definitive answer but net result is I live in greater London but cannot use this phone indoors as there is no signal, only outdoors. Second phone I have had with this problem and need EE to address it.

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to SandraC27

‎04-11-2021 01:39 PM

@SandraC27  It could simply be your router blocking this,  have you tested this when connected to a different router ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful