Community Activity

upgrading from bt to ee issues

Hi,so its got to that time where my contract has ended,and looking at ee it seems id be saving a considerable chunk compared to the extorionate amount im currently paying with be, now i have logged into BT, seen the option to look at the EE deals,pre...

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Mobile data signal

I'm told by EE that indoor coverage in my area is "good".  I think this means that my signal strength should be in the range: -80 to -89 dBm.  Reality is that the very best I can achieve is -100dBm and usually the signal is in the range -110dBm to -1...

Marktewk by Investigator
  • 20 Views
  • 2 replies
  • 0 Helpful

My order

Can I have a update on my order please 

Slim34 by Visitor
  • 2 Views
  • 0 replies
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GLinet router and Ipv4

I have just purchased a GLinet x2000 router. It didn't work with either of my EE Sims I have. The Sims do work in my older and much slower TP Link router. Apparently the issue is my Sims will not get an IP address as they are iPv4 only and the GLinet...

Doddie99 by Investigator
  • 46 Views
  • 6 replies
  • 0 Helpful

EE Perks account deactivated

Himy EE perks account has been deactivated. I called 150 and was told this could not be done on the phone. Please can my EE perks account be reactivated? I did not complete the original NHS verification in time. regards adam fox 

Afox93 by Explorer
  • 93 Views
  • 3 replies
  • 1 Helpful

Issues paying online

I've had my services suspended about a week ago because I unfortunately got behind with my bill.I was able to pay last month's bill in full, and over half of my recent bill but my services are still suspended.I keep trying to pay the remaining balanc...

SIM

I purchased a SIM from Amazon for my Netgear router. It stated it was a 2 months deal. Checked my Netgear today  and it stated that I have just 13 days left? 

jan1945 by Explorer
  • 24 Views
  • 3 replies
  • 0 Helpful

No Confirmation, Not Showing in "My Orders"

Hi all,I recently ordered the new iPhone 16 Pro Max on a Pay Monthly plan with data through the EE website. The upfront cost has been taken from my bank account, but I haven’t received an order confirmation email, and the order isn’t showing under "M...

Lennon5 by Explorer
  • 29 Views
  • 2 replies
  • 0 Helpful