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Mobile data

ella26uk
Visitor

I got an upgrade yesterday (Oppo X3 Neo) when I am not using WiFi it will not use the mobile data. I have done the usual checks..mobile data is turned on, airplane mode is off.

1 REPLY 1
Jon_K
Former EE Employee

Hi @ella26uk.

 

Welcome to the community.

 

Are you on a pay monthly plan? 

 

Have you tried restarting your phone?

 

Do calls and texts work without any issues?

 

Jon