Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

iPhone 13 pro max 128gb sierra blue

Hi  I ordered on the 3/10/2021 and I received an update email today 27/10/2021 to say my delivery date for my phone is between the 22/10/2012- 26/10/2021 but I’ve had no phone or no tracking number or anything, I’m confused  

App Stopped Working

App A4.58.0-bf84c on Android Motorola G7The EE App stopped working yesterday says "There seems to be a Problem" come back later.I Uninstalled/Reinstalled App and re logged in.Same - does not work anymore. I can log into my Account on the web and Top ...

NigelGwin by Investigator
  • 362 Views
  • 1 replies
  • 2 Helpful

Wrong Phone shown

When I log on, website shows a phone I had 3 yrs ago, not the iPhone 12 Pro I now use

Mart62 by Visitor
  • 304 Views
  • 1 replies
  • 1 Helpful

4g and 5g downlink speeds question?

Hi all, I currently have a 4g Huawei Mate 20 pro. I am on a 5g sim only plan but still with a 4g sim. What is the network max I could get over 4g? If I put I 5g sim in my 4g phone, would I get higher speeds? I have been unhelpfully informed by EE Twi...

Sfarrer by Explorer
  • 1279 Views
  • 19 replies
  • 7 Helpful

iPhone 13 pro max delivery

Hi, can anyone help me out? I had an update on my tracker 2 days ago saying that my phone was expected to be dispatched in the next 24hrs although I’ve had nothing on my dpd app or any further updates on the tracker.I ordered the pro max 128gb Sierra...

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Dh71 by Established Contributor
  • 806 Views
  • 4 replies
  • 0 Helpful

Cannot connect broadband to myEE account

Hi, I have made several attempts to add my new broadband to my EE account and each time have reached the final stage of the verification process to receive an error message ('Something's gone wrong on our end please try again later')--I have checked ...

Iphone13 pro max

I placed an order for the iPhone 13 pro max on the 25th October and my email says my in-stock-order has been confirmed but still waiting on a delivery date confirmation. Could this be checked please? 

Stefb by Visitor
  • 558 Views
  • 2 replies
  • 0 Helpful

Order on track iPhone 13 pro max

I ordered an iPhone 13 pro max The blue one last Saturday and now it says order on track how long could it be now until it arrives? What does this exactly mean  thanks 

Mwxxx by Investigator
  • 551 Views
  • 3 replies
  • 0 Helpful

Ee perks password reset

I have just upgraded and can’t reset ee perks password to add 20% discount. No email is being sent through to the email used in junk or normal inbox 

iPhone 13

I ordered my IPhone 13 ProMax 128GB in graphite on the 27th of September and I still have not received it. For the past 3 days it has said dispatch expected in 24 hours and still nothing? When will I receive my iPhone? 

Maisie22 by Investigator
  • 326 Views
  • 1 replies
  • 0 Helpful