App Stopped Working

NigelGwin
Investigator
Investigator

App A4.58.0-bf84c on Android Motorola G7

The EE App stopped working yesterday says "There seems to be a Problem" come back later.

I Uninstalled/Reinstalled App and re logged in.

Same - does not work anymore.

 

I can log into my Account on the web and Top Up but can't manage my pack as this also says System Failure loading this info - try later.

Waited a day - just the same.

Tried calling EE - long queue.........

 

1 REPLY 1
Leanne_T
EE Community Support Team

Hi there @NigelGwin

 

Thanks for coming to the community. 

 

Have you tried changing the password? 

 

You can find information in our The My EE app has had a fine-tune, post. 

 

Leanne.