Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Mobile WiFi sim change

cluthab
Established Contributor
Established Contributor

‎19-02-2021 10:12 AM

I received a new EE sim for my WiFi dongle as I’m going on a different pay monthly plan.

Device is working with new sim but I get a ‘weak security’ alert when I connect to it with iPhone or iPad. I have been using a BT mini hub during a house move and have not seen a security warning on it.

0 Helpful
5 REPLIES 5
cluthab
Established Contributor
Established Contributor

‎19-02-2021 11:53 AM

Thanks for that ‘reassurance’.

I’d just posted re similar issue after I got the weak security message on my Osprey mobile WiFi, after inserting new sim sent by EE due to new plan commencing. It’s possible this is the 1st time I’ve used it since downloading 14.4 to devices.

0 Helpful
Christopher_G
EE Community Support Team

‎19-02-2021 12:34 PM

Hi @cluthab

 

I see you've commented on another post regarding this already.

 

Glad you got some reassurance from there.


Chris

XRaySpeX
EE Community Star
EE Community Star

‎19-02-2021 03:48 PM

On the Osprey under the WiFi Settings tab you can set:

 

which should satisfy Apple.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
cluthab
Established Contributor
Established Contributor
In response to XRaySpeX

‎20-02-2021 03:29 PM

Looks like I have to connect Osprey to computer to do settings change. No EE router connection yet, was supposed to be done yesterday, nobody turned up. Now to be in 3 days 😞

0 Helpful
EssexBoyEE
Ace Contributor
Ace Contributor
In response to cluthab

‎20-02-2021 03:33 PM

You can do it on your phone, probably helps if you put your phone browser on Desktop Mode though.a