Mobile Data Stopped Working
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03-02-2021 07:18 PM
Data has suddenly stopped working, I’ve tried everything recommended on previous posts, reset network data, switch aeroplane mode on and off, checked content lock, switched content lock on and restarted and then off and restarted. Any other suggestions please?
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03-02-2021 10:10 PM
Switch Mobile Data ON.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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04-02-2021 08:21 AM
Hello @Pinkhuggy44.
Thanks for coming to the community.
Since your post has your mobile data started working?
Katie 🙂
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04-02-2021 01:11 PM
No, still not working. I switched in on this morning at work, couldn’t connect to anything but I received an iMessage at some point so it must have been on briefly. I’m stumped and really confused 🤷♀️
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04-02-2021 01:22 PM
Hi @Pinkhuggy44.
By switching it on at work do you mean your phone or mobile data?
Are there any reported problems within the area? you can check this using the status checker.
Katie 🙂
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04-02-2021 04:53 PM
I mean mobile data, I only have it on when I need to rather than it being on permanently. I’ve already checked to see if there’s any network issues.......there isn’t 😞
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05-02-2021 08:10 AM
Hi @Pinkhuggy44.
Are you able to switch this on and keep it on for some time to see if your mobile data activates?
Katie.

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