Hi!
So last month I placed an order for a phone upgrade along with an insurance bundle. The phone itself has arrived and I am happy with the product and its condition. However the Minute One Samsung A12 case and screen protector as part of the insurance bundle I purchased has not arrived yet and I was just wondering when I could expect to receive it? I have asked this question to the online webchat and received no answer, emailed EE directly and they instead directed me to the 150 phone line but each person I have got through to on there told me my query is not one they deal with without telling me where I can go to sort this query. If someone here can either sort my query or direct me to the right place that would be great thank you very much!
