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Sorry, we can't show your order details right now.

Srol
Visitor

‎10-12-2021 11:21 AM

Hi 

 

I placed an order yesterday as part of the Xbox before Christmas deal, and have received my order number, however I can’t seem to view any information about the order, and get the message “Sorry, we can't show your order details right now.”

 

can I get information on when I can view order information and expected delivery date?

 

thanks 

 

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎10-12-2021 12:47 PM

Hi there @Srol

 

Thanks for coming to the community. 

 

We can only provide tracking for orders that include a pay monthly device. 

 

Did you purchase the 24 month Xbox gaming bundle? 

 

Thanks 🙂

 

Leanne. 

0 Helpful