Sorry, we can't show your order details right now.

[Srol]

Hi 

I placed an order yesterday as part of the Xbox before Christmas deal, and have received my order number, however I can’t seem to view any information about the order, and get the message “Sorry, we can't show your order details right now.”

can I get information on when I can view order information and expected delivery date?

thanks 

[Leanne_T]

Hi there @Srol

Thanks for coming to the community. 

We can only provide tracking for orders that include a pay monthly device. 

Did you purchase the 24 month Xbox gaming bundle? 

Thanks 🙂

Leanne.