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04-05-2021 11:43 AM
Hi I received a black and white pop up on my phone screen with a white arrow and a white call word and name in the black and White pop up under I add the same with a white arrow and white call word and some numbers to call it back I did have my WiFi calling switch on has this kind of message come from my WiFi calling being switch on can someone help me with this question has I haven't seen this kind of pop on my phone screen before
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04-05-2021 01:20 PM
It might help to post an image of it,
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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04-05-2021 01:24 PM
Hi thank you for your reply how do I submit a image so I can show you thank you
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04-05-2021 01:29 PM - edited 04-05-2021 01:30 PM
@Walldavid88 Use this icon to post a image from your pictures
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04-05-2021 01:30 PM
Use the Camera icon above your text to upload an image file to here.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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04-05-2021 01:39 PM
Hi this is a drawing of what I saw on phones screen I didn't think at the time to screen shot the image I saw the name and number might not be the right name and number I saw on my screen but the image I am showing you is the kind of image I saw thank you for your help I will wait for your reply to what this could be and how it got on my phone thank you
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04-05-2021 01:53 PM
Thanks
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04-05-2021 02:25 PM
Hi this is the image I saw on my phone screen I didn't think at the time to take a screen shot of it this is a drawing of what I saw on my phone screen the name and number might not be right the image is its what I saw on my phones screen I will wait for your reply to let me know what this is and how it got on my phone screen thanks
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04-05-2021 03:12 PM
Hi @Walldavid88,
Welcome to the EE Community. 🙂
Which app were you using when you saw the popup?
Do the same notifications show in your call history?
James
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04-05-2021 03:57 PM
Hi thanks for your reply I was my a normal phone call to my friend later on I noticed this pop up I didn't take a screenshot of it at the time but the image I am showing you is a drawing of what pop up on my phone screen the name and number is not right but the image I am showing you is this what I saw on my phone screen later on I was checking my phone call settings and I noticed my WiFi calling was switched on has this pop up come from me having my WiFi calling switch on has I have never seen this kind of pop up before can kindly tell where this kind of image would have come from and how it got on my phone I will wait for your reply thanks

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