Community Activity

Coverage status

Really disappointed with EE lately. Constant poor connection on both 4G and 5G — no or just one line signal bars but barely any data actually works. Coverage checker says the area has “excellent service4G and good on 5G,” but the reality is the compl...

Cancelling phone contract

How do I cancel my mobile phone contract. I have tried ringing, get automated messages, my phone that is connected to the number is just basic and has no internet, nothing is never simple, it’s so frustrating 

Resolved! Trying to contact EE from USA

Hello EE. Community, before travelling to USA I have contacted EE and they said my roaming is active for both numbers, but one number is not active. Now while in USA i tried many times to contact EE via the number 0800 number and the the full number ...

Duni by Explorer
  • 383 Views
  • 4 replies
  • 1 Helpful

Cannot access the XBOX game Pass

I know this has been mentioned many times but every fix I've found doesn't work. I've also called EE and that solution hasn't worked either.I've just had EE broadband installed. I've been with EE mobile for years and just switched to include broadban...

JessB1990 by Investigator
  • 22 Views
  • 5 replies
  • 0 Helpful

Resolved! Scam calls offering 40% discount

020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...

dzl by Visitor
  • 15307 Views
  • 60 replies
  • 21 Helpful

How can I start an online chat with EE?

According to the forum there should be a "message us" button in the EE app under the help icon at the bottom but I don't have that option, I only have "Talk to us".I'm at work and am on the phone a lot so I can't make calls but I could have a webchat...

AlanLamb by Investigator
  • 139 Views
  • 5 replies
  • 1 Helpful

unwanted transfer from BT to EE

My vulnerable 85 year old mother-in-law received a message from BT saying she had requested to move to EE and someone would come round and install new equipment. Thinking this was a scam, I called BT to check. Turns out BT had initiated this without ...

Broadband and tv

I just wanted to know how long it will take for my broadband and tv services to turn back on after paying an overdue bill 

Dmd4 by Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

Latest from our Blog

Rewards and the EE app

We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...

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We drop the tech, you catch the deal

Once a month, for one day only - one huge saving on the hottest tech. Want amazing deals on the hottest tech? You'll need to stay ready, and act fast. Once a month, for one day only, the EE Tech Store...

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Manage their time online with EE WiFi Controls

Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...

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Use WiFi Enhancer to get the best from your connection

Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...

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