Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Made a new order last Thursday but still received an delivery date yet

Danwhitehead84
Explorer

‎25-08-2020 06:28 PM

Hi I made an order last week for an additional contract on my account but haven’t received a delivery date yet please help  my order number is xko280685951

0 Helpful
4 REPLIES 4
Fatboy71
Ace Contributor
Ace Contributor

‎25-08-2020 08:25 PM

Unfortunately we have no customer account access on here, the only thing I can suggest is for you to call customer service on 150. 

 

They close at 9PM and reopen at 8AM.

0 Helpful
Katie_B
EE Community Support Team

‎26-08-2020 08:27 AM

Hello @Danwhitehead84. 

 

Welcome to the EE Community. 

 

Have you been able to speak with a member of our customer care team for an update on your order?

 

Speak soon, 

 

Katie.

0 Helpful
Danwhitehead84
Explorer
In response to Katie_B

‎26-08-2020 11:34 AM

Hi no every time I ring I’m on hold for soo long I have to hang up 

0 Helpful
Katie_B
EE Community Support Team
In response to Danwhitehead84

‎26-08-2020 11:44 AM

Thanks for getting back to me @Danwhitehead84. 

 

I am sorry to hear you have not been able to get more information.

 

Have you tried contacting our online chat team?

 

The link can be found on this page. 

 

Katie.

0 Helpful