Made a new order last Thursday but still received an delivery date yet

[Danwhitehead84]

Hi I made an order last week for an additional contract on my account but haven’t received a delivery date yet please help  my order number is xko280685951

[Fatboy71]

Unfortunately we have no customer account access on here, the only thing I can suggest is for you to call customer service on 150. 

They close at 9PM and reopen at 8AM.

[Katie_B]

Hello @Danwhitehead84. 

Welcome to the EE Community. 

Have you been able to speak with a member of our customer care team for an update on your order?

Speak soon, 

Katie.

[Danwhitehead84]

Hi no every time I ring I’m on hold for soo long I have to hang up 

[Katie_B]

Thanks for getting back to me @Danwhitehead84. 

I am sorry to hear you have not been able to get more information.

Have you tried contacting our online chat team?

The link can be found on this page. 

Katie.