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Lost sim

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AmberRoxx
Visitor

‎01-05-2021 05:57 PM

Hi, I need to cancel a lost sim. I’m unable to ring at the moment so was wondering if I could do this on line?

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BrendonH
Community Hero
Community Hero

‎01-05-2021 07:45 PM

@AmberRoxx you can order a replacement sim via your MyEE account this would deactivate your old (lost) sim and you would also get a new one posted to you


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

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XRaySpeX
EE Community Star
EE Community Star

‎01-05-2021 07:36 PM

No, you must phone CS to report a lost SIM. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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BrendonH
Community Hero
Community Hero

‎01-05-2021 07:45 PM

@AmberRoxx you can order a replacement sim via your MyEE account this would deactivate your old (lost) sim and you would also get a new one posted to you


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
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