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Lost password

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Sywhyman28
Visitor

‎14-09-2021 07:27 PM

Today I visited my EE store to relaunch my  MyFi which hadnt been used for 18 months. They gave me a new Simcard and within the our I was linked to my Phone. However, when I tried to link to my tablet or another phone i was asked for a password as one would expect. However, I have no idea what my password is and despite 1hr  hanging on the phone I am no closer to a solution. Therefore can anyone advise me how I find the password please?

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XRaySpeX
EE Community Star
EE Community Star

‎14-09-2021 07:32 PM - edited ‎14-09-2021 07:34 PM

Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the admin password found under the battery cover. Then, if the WiFi password is not also found under the battery cover, on the WiFi Settings tab you should be able to see your WiFi password in clear & change it if you like.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX
EE Community Star
EE Community Star

‎14-09-2021 07:32 PM - edited ‎14-09-2021 07:34 PM

Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the admin password found under the battery cover. Then, if the WiFi password is not also found under the battery cover, on the WiFi Settings tab you should be able to see your WiFi password in clear & change it if you like.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP