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30-12-2020 10:20 AM
A payment for my trade in phone has not been paid, been on hold so many times with call centre, what is the best way to contact them
30-12-2020 10:56 AM
@Dee60 When did you send this in ? Has Brightstar received the device yet ?
30-12-2020 10:59 AM
02-01-2021 10:05 AM
Following on from the other day about my late phone trade in money, . My iPhone was received by the company and valued on 24/12, said money would be in my account on 29/12/20. I have now been told that it takes 4 clear working days for money to hit my account. So I’ve got my fingers crossed that the payment will be in my account on the 4-5th of jan.
02-01-2021 11:21 AM
04-01-2021 03:14 PM
Re my post about none payment of my iPhone trade in. After several calls and emails, They have just paid the money into my account. 7 days late but at least paid now. Big sigh of relief.Thank you for the help given.x
04-01-2021 03:34 PM