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Keeping number

Kyle24
Visitor

‎13-08-2020 02:26 PM

Hi all, my contract is going to end soon so I have ordered me new one as its cheaper then upgrading but it's still with ee but I wanna keep same number has anyone ever changed numbers over? I no other hals hals a whole back but couple workers have told me different things now. I no pac won't work as its same provider. Thanks for help 

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XRaySpeX
EE Community Star
EE Community Star

‎13-08-2020 03:07 PM

EE won't port nos between contracts. So you need to 1st port your existing no to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.

You could alternatively "upgrade" your old contract to PAYG & then ask EE to transfer the no to your new contract.

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