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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2976 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16192 Views
  • 51 replies
  • 65 Helpful

Reactivation of old sim card

Can i reactivate my old sim Card which has not been in use for 1 year. I am currently staying abroad. Please help me with your suggestions.

Resolved! Porting Issue

Hi,I have just upgraded my phone. I am not transferring networks. Both old and new is with EE. I phoned EE customer service to port the number to the new service and have been told that I have to cancel the old contract then port the number. I have t...

4amabri by Explorer
  • 1969 Views
  • 4 replies
  • 1 Helpful

Keeping number

Hi all, my contract is going to end soon so I have ordered me new one as its cheaper then upgrading but it's still with ee but I wanna keep same number has anyone ever changed numbers over? I no other hals hals a whole back but couple workers have to...

Kyle24 by Visitor
  • 540 Views
  • 1 replies
  • 0 Helpful

London Underground WiFi password

Hi there, I am unable to find my pwd for the London Underground Wifi.Do I need to call the customer service to get the pwd? Many thanks Brunello

Delivery issue

Hi I ordered my upgrade online on 5/8/20, i ordered a new phone and a accessory. The phone came on the 7/8/20 but no accessory? Can someone let me know how to find out where it is as I have had no info as to when it’s going to be delivered. Thank you...

Stacey84 by Visitor
  • 419 Views
  • 1 replies
  • 1 Helpful

Resolved! Sim Card not working/being read?

Hi, I have recently got the new Model:B625-261 router and it worked great and I had no issues, but starting my computer up today and it says "No SIM card is inserted into the device. Please insert a SIM card and restart the device, then try again." e...

PCanon by Explorer
  • 2476 Views
  • 2 replies
  • 2 Helpful

Sim only plan not part of upgrade

My contract is finished and is currently rolling over each month. I only want to upgrade my sim deal. The plan circled in red is available as a sim-only plan.  When I try and "upgrade" my plan, this deal is not available. Anyone understand why? Am I ...

Screenshot 2020-08-13 at 09.50.18.png
Rustic1 by Visitor
  • 446 Views
  • 1 replies
  • 0 Helpful

Resolved! Lost Phone

If I’ve lost my phone, I have full cover. What happens if I find my lost phone? Do I have to give the new one back? What happens?