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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 3027 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16396 Views
  • 51 replies
  • 65 Helpful

Add on

I've used all my data for the month and was wanting to buy a add on but it won't let me on the app or my ee, how do I buy a add on 

Camsmam by Explorer
  • 567 Views
  • 1 replies
  • 0 Helpful

Not received my order

I was eligible for an update on 7th August, so ordered a Samsung Galaxy A51 on the day. Received a confirmation email but nothing else, and I'm met with an error message when I try to track the order. Anybody else experiencing this delay? 

4G PAYG Dongle

Does EE sell a 4G PAYG Dongle? If so, how do you find it in the EE Shop online?

Resolved! Question

Hi me again i have one question. Today i’m get one order iphone 11 pro but didnt canceled because didn’t respond. For example now i’m get again new order for 11 pro max and tomorrow i say for delivery man 11 pro i want to refund because im waiting fo...

Darkend69 by Contributor
  • 1452 Views
  • 3 replies
  • 0 Helpful

Resolved! Can I share my data with a pagt

I’m on holiday in Saturday in a caravan and would like to use a mobile broadband WiFi device, can I buy a pagt sim and transfer some of my data across to it at all??

Bexd1979 by Visitor
  • 1550 Views
  • 1 replies
  • 1 Helpful

Resolved! Cancel order

Hi i want to cancelled one order because now im buying iphone 11 pro but i want pro max iphone please contact me i want to cancelled now my order ! Thank you! (Or chance my order pl for iphone 11 pro max)

Darkend69 by Contributor
  • 2119 Views
  • 5 replies
  • 0 Helpful

Can’t Send Emails

I am having issues sending emails on my 4G iPadI have a Virgin Media email account set up and if on any wifi network I can send emails fine.When I am connected via my EE sim and connected by 4G emails are failing to send. Been looking into and it see...

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-Batman- by Established Contributor
  • 876 Views
  • 1 replies
  • 0 Helpful

5G

I’ve got the iPhone 10xr, I’m not sure what this 5g is all about,Can i get 5g on my phone?Is it worth it?  

Resolved! eSIM and transferring number

Hi. My new account is currently corrupt/inaccessible so I called 150 to do 2 things - submit a PAC code to move from VF to EE, and to request an eSIM. The person said they could do both at the same time. My number transferred yesterday and the eSIM a...

eeuiw by Visitor
  • 4571 Views
  • 1 replies
  • 1 Helpful

How long for an upgrade order?

Placed an order on 3rd August, received my confirmation email but nothing else since. Is there a Covid delay at the moment? Order ref xkoxxxxxxxxx and every time I try and track I get an error message.   [mod edit: please do not post order numbers on...