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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2662 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15600 Views
  • 51 replies
  • 65 Helpful

Resolved! eSIM and transferring number

Hi. My new account is currently corrupt/inaccessible so I called 150 to do 2 things - submit a PAC code to move from VF to EE, and to request an eSIM. The person said they could do both at the same time. My number transferred yesterday and the eSIM a...

eeuiw by Visitor
  • 4517 Views
  • 1 replies
  • 1 Helpful

How long for an upgrade order?

Placed an order on 3rd August, received my confirmation email but nothing else since. Is there a Covid delay at the moment? Order ref xkoxxxxxxxxx and every time I try and track I get an error message.   [mod edit: please do not post order numbers on...

Upfront Costs

Morning, I placed an order yesterday afternoon and got the confirmation email with my order number on. However the upfront cost and early upgrade fee have not been taken from my bank

Cj55 by Visitor
  • 420 Views
  • 1 replies
  • 0 Helpful

Pay Monthly SIM Only

I opened a new account over a week ago and got a confirmation that my order is on its way the following day. I received a letter confirming my Direct Debit has been set up (so address is correct). Seven days later and the SIM hasn't arrived. I have a...

CliveGW by Visitor
  • 408 Views
  • 1 replies
  • 0 Helpful

Replacing defunct sim with an EE sim (Pay As You Go)

I have an existing Sony Ericcson T200 mobile with an Orange Pay As You Go sim. The phone has not been used for 2 or 3 years consequently the number is now defunct. I want to replace it with an EE Pay As You Go sim. How can I do this as I can't get a ...

Sueeo by Visitor
  • 430 Views
  • 1 replies
  • 1 Helpful

Out of stock products

I ordered an Apple Watch last night but said out of stock until they receive more from suppliers. Does anyone know how long this usually takes please?thanks

Lisajk by Explorer
  • 448 Views
  • 3 replies
  • 0 Helpful

Apple Watch series 3 mobile data

Hi, I have just received my Apple Watch and when I try to set up mobile data it tells me it cannot do it as I need a pay monthly plan. I am on a pay monthly plan and it gives me no option to add or choose anything?Any help appreciated, sam

Reeftank by Explorer
  • 1160 Views
  • 7 replies
  • 1 Helpful

Cancel Samsung Watch Plan

Hi all,I have a monthly Samsung Watch Data plan on my EE aacount (watch bought seperately).I have moved abroad, and stupidly forgot to cancel just this specific part of my plan (i.e. I still want to keep my mobile contract going).Is there any way to ...

ailis by Investigator
  • 2252 Views
  • 5 replies
  • 0 Helpful