Keeping Old legacy Number

m33nya
Visitor

‎16-07-2021 07:12 AM

Hi, I would like to move my legacy pay monthly account to pay as you go EE acount. However my legacy pay monthly account had already elapsed 3 months ago. Would I still be able to keep my old legacy number (if still available) when I order a new SIM pack pay as you go account?

Thanks

Brian

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎16-07-2021 09:20 AM

Hi @m33nya

 

Thanks for coming to the community. 

 

If the contract is now cancelled, the number would have been recycled.  

 

You would get a new number with the Pay as you go SIM card. 

 

Thanks 🙂

 

Leanne.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎16-07-2021 01:04 PM

What do you mean by "elapsed"? These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel or upgrade.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful