Just ordered the new I phone 11 and I haven’t been charged yet? Why?

Dallamore
Explorer

‎27-09-2019 06:23 PM

 
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5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎27-09-2019 06:49 PM

@Dallamore   Because the order hasn’t been processed yet.  When and how did you order this ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Dallamore
Explorer
In response to Chris_B

‎27-09-2019 06:57 PM

Ordered around 9am this morning through the EE website 

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Chris_B
EE Community Star
EE Community Star
In response to Dallamore

‎27-09-2019 06:59 PM

@Dallamore   I would call customer services to make sure the order went through ok.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Dallamore
Explorer
In response to Chris_B

‎27-09-2019 07:13 PM

advice on how to do so as I can’t seem to get through to them as I currently don’t have an EE phone number(still with o2 until new phone arrives)

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Chris_B
EE Community Star
EE Community Star
In response to Dallamore

‎27-09-2019 07:17 PM

@Dallamore   Try this number +44-800-956-6000

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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