2088532members
701online
1295035posts
Community Activity
Digital Voice issues
HiRecently migrated from another isp for my fttp 500mb with digital Voice.Fttp is working great, but having issues with maintaining digital Voice.After a couple of weeks faffing, I got it sorted (registering phone etc) at it was ok, but this week cal...
Roaming
I have just returned from a cruise and urgently needed to use my data and phone calls while in Cyprus (EU), Greece (EU) and Turkey (non-EU). In the good old days you could buy a roaming pass BEFORE leaving. Now you have to wait until you arrive in ...
Reopen an account
Hi, my account is shown as closed/cancelled.Can I still use this account if I order a new Full Works ?
Coverage status
Really disappointed with EE lately. Constant poor connection on both 4G and 5G — no or just one line signal bars but barely any data actually works. Coverage checker says the area has “excellent service4G and good on 5G,” but the reality is the compl...
EE Android PAYG mobile phone stopped receiving SMS messages
13th May 2025: My EE PAYG mobile suddenly stopped receiving SMS messages, so I phoned CS. The mobile can send texts and make/receive calls, but not receive texts. After some troubleshooting, CS said it was a known, technical issue which started on th...
Gifted Data Speed Query
Can anyone please advise - I have an allowance of 100gb data which I share with 2 family members whose lines are on my account. The two family members only have about 1.5gb of data and rely on me to share mine every month. I have just checked to se...
Email address change as no longer able to access it to retrieve my pin
Hi My email address has been cancelled due to a change in my job, and now I cant log into my account as it asks for the pin which has been sent to my old email address, how can I get this changed when I cant access it any more, really need some help ...
Phone says its connected to wifi, but will not download phone updates
HiI have a sony xperia, the problem i have is, is as followsThe phone says it is connected to wifi, however, my mobile data usage is high, and when i need to do a phone software update,it says can only download via wifi, but it says im connected, wif...
Special Svce on my mnthly account
My telephone account shows calls to "Special Svce" What is this?
Why is the signal so bad in central London?
Can someone explain the technical reasons why I got better signal in central London in the 90s, than I do in 2025 on EE? I work near Oxford Street, and the signal is dire. Often it will show that I have good signal, and yet calls will drop, or web pa...
