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iPhone 12 pro

A3murphy
Valued Contributor
Valued Contributor

‎24-11-2020 12:56 PM

Hi, I’ve recently ordered the iPhone 12 pro in pacific blue. When tracking this item it says ‘your in stock iphone’ is confirmed but still awaiting confirmation of delivery. If it’s in stock why isn’t it out for delivery yet? Thanks

 

Alex

0 Helpful
8 REPLIES 8
Fragil3-p0rter
Established Contributor
Established Contributor

‎24-11-2020 01:10 PM

There is a backlog that EE are Curt working with Apple to try and clear as quickly as possible, whilst it may show available stocks there will still be the current first come first serve principle in place, it is frustrating but I am noticing the list of people I was following when I ordered has slowly disappeared now, so they must be catching up, did you get your email with status advice? I’ve been following that which for me has now updated and is quite informative ie: estimated delivery date

i didn’t have that but I now have it, I ordered on the 2nd November 

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A3murphy
Valued Contributor
Valued Contributor
In response to Fragil3-p0rter

‎24-11-2020 01:22 PM

I didn’t receive an email with status advice no, I just keep tracking it with my order number but no updates on there. To be fair I only ordered on the 19th so was just wondering about why it was saying it was in stock. Probably just being inpatient ha. Is yours on the way to you now? 

thanks 

 

Alex

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Fragil3-p0rter
Established Contributor
Established Contributor
In response to A3murphy

‎24-11-2020 02:10 PM

No mines not on the way yet but I’m advised 30th which I’m happy about at least I’ve got actual dates now, I notice on my tracking i ordered on 2nd and each update has been exactly 7 days later I got an email today to say my order is on track so that’s something to go by! 
sadly though it is a waiting game & I did get frustrated but now I have actual info it’s nowhere near as bad! 

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kieran_hathway
Valued Contributor
Valued Contributor
In response to Fragil3-p0rter

‎24-11-2020 05:14 PM

I ordered on 26/10 and still waiting! My online tracker says 'coming soon' and 'your order is on track' but no updates as of yet. It did say 'dispatch expected in 24hours' but it's not true! Don't trust the tracker!

0 Helpful
Fragil3-p0rter
Established Contributor
Established Contributor
In response to kieran_hathway

‎24-11-2020 05:32 PM

Hey!

which handset did you order? Just out of interest? 

kieran_hathway
Valued Contributor
Valued Contributor
In response to Fragil3-p0rter

‎24-11-2020 05:36 PM

12 Pro, Silver, 128GB - how about you?

Fragil3-p0rter
Established Contributor
Established Contributor
In response to kieran_hathway

‎24-11-2020 05:39 PM

128gb Graphite

now that’s where the problem may lay, I’ve read the Blue, Silver & gold models are varied in availability whereas the Graphite appears to have stabilised a bit! 
but that’s not to say it won’t change either as at this moment in time I’m thinking anything is possible!!! 

0 Helpful
kieran_hathway
Valued Contributor
Valued Contributor
In response to Fragil3-p0rter

‎24-11-2020 05:46 PM

I nearly ordered that model but thought it would be most popular alongside the blue! Wish I did now, there appears to be a definite time frame for the graphite

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