Community Activity

Resolved! Battery Backup for WIfi 7 Router

Hi,I have just renewed my Broadband/Landline contract with BT. (Still in the cooling off period).  I also requested a tech guy to check out my wifi  as it has a few issues. One of the things that came up was that my existing router may require upgrad...

oldbuffer by Investigator
  • 121 Views
  • 10 replies
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Charged for simple text message

When you send a text message it can travel by iMessage, SMS, MMS, or RCS.The choice is down to your phone type, your phone settings, your carrier's policies, the policies of the carrier used by the recipient, and the type of phone the recipient uses....

G109B by Valued Contributor
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  • 2 replies
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leaving EE

Hi theremy contract with EE has ended (since early April) so I decided to transfer my number to a different provider using the PAC. My only worry is what happens to my "relationship" with EE. will it be canceled automatically since the number is no l...

nasose by Contributor
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  • 0 replies
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Xko298966480

Hi I ordered new iphone from the company portal as I work for ee/bt and used the colegue discount for a new iphone 16e. I paid the £30 and the new contact was set up for £33 which included £30 discount. I had a call saying that the credit approval we...

International Calls from Abroad to UK

I bought the £3 Rest of the World add on so I can make calls from Qatar to the UK, but when I try to make calls I get a message saying I do not have enough credit to make the call. I am on the £10 Monthly Pack

Showing Some Appreciation

To some this may come across as a bit odd and is certainly unusual. But I write poems for people. It's a calling in life and after the conversation I had with one of your guides I wrote this for an Irish lady called Katy...Katy From EE I don't know i...

Home Phone Plus

I have recently converted to EE broadband, including installing 2 home phones.  I have installed it all, but am having a problem with the Home Phone Plus.  If I receive a call, I can hear the caller, but the caller cannot hear me, no matter what I do...

BVR47 by Visitor
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  • 0 replies
  • 0 Helpful

Resolved! Unable to receive 2-factor authentication SMS texts

This seems to have started just in the last couple of days - I am not receiving some SMS messages, in particular the 2-factor verification codes from my bank and credit card company.  However, some other numbers have been able to send me texts.This i...

Back order when upgrading and trade in

Hi,I placed an order to upgrade my device on the EE app, and implemented a trade in. This was confirmed and i received an email on 2 May to confirm this. It said initially it would be despatched within 7 days. I have just checked the status of this a...