Iphone13 Delivery

Bex0983
Visitor

Hi

I placed my order and paid an early upgrade charge, the website advised 7-day delivery I spoke to someone on Monday who said the delivery would be Tuesday 7th or Wednesday 8th, I have still had no email to advise of this and I am on my 7th day?

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Bex0983  You wasn’t told it will be you was given an estimate as that’s what you wanted.  It’s going to depend on what EE receive from apple before they can dispatch out to you.   You’ll receive tracking information once a device has been allocated to you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi @Bex0983

 

Thanks for coming to the community. 

 

Which model, including size and colour did you order? 

 

Thanks 🙂

 

Leanne.