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Iphone trade in offer

Gely-66
Visitor

Ive took the trade in deal when upgrading my phone to the iphone 13 pro which im due to receive between the 5th-9th november, but the deadline for sending back my current phone is the 28th october. ive had a message saying if its not returned by then, i will lose my deal and have to pay £15 extra each month…

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Gely-66   Call customer service about it.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.