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16-04-2020 04:04 PM
Hi my fiances phone has been dropped and now the screen doesn't work.
The network is EE but the phone/ contract was originally purchased with another company. Can EE still repair the phone and if so what is the process under the new government guidelines?
Thank you Ben
17-04-2020 11:35 AM
Good Morning @benwarren10.
Welcome to the EE Community.
Was the device a contract phone on EE but bought via a 3rd party?
What phone does your fiance have?
Speak soon,
Katie 🙂