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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3048 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16447 Views
  • 51 replies
  • 65 Helpful

Iphone repairs while under this pandemic

Hi my fiances phone has been dropped and now the screen doesn't work.The network is EE but the phone/ contract was originally purchased with another company. Can EE still repair the phone and if so what is the process under the new government guideli...

Help

I spoke to a really helpful guy Mike yesterday to say that I was thinking of leaving EE and he said someone from the retentions team would be in touch,. Im still awaiting. need to make a decision by the end of the day as my phone screen is no no long...

return not processed

good morning, I know everyone is very busy during this time however I sent an upgrade phone back to EE for a refund which was received and signed for by EE 10 days ago and I haven't heard anything, no text or email and still on that Current payment p...

Sim card

Ordered a new sim 3 days ago as not able to use the phone, who can deal with this?

New contract

I’ve just placed an order for a pay monthly contract. I’ve had an email saying: Successful EE order ref:xko**********does that mean I’ve passed the credit check? thanks 

SLAW2609 by Visitor
  • 856 Views
  • 1 replies
  • 0 Helpful

Upgrade order

Hi I purchased an upgrade to an S10 on Saturday the 11th but haven't received any news on when my order would be delivered. I have the confirmation but nothing else.

Gman2040 by Visitor
  • 494 Views
  • 2 replies
  • 0 Helpful

Resolved! Hello, my order it s not coming

HelloI order yesterday one iPhone 11pro and i don t recived nothing, today was delevery dat, i try to track my order and it s dosen t go, what i have to do? 

Phone Upgrade Delivery

Just to let you guys know if you’re awaiting a delivery please be aware I missed mine yesterday as I received no text or email regarding the delivery. I was also unable to track on EE website. I called up 150 spoke to accounts and they kindly informe...

Tippo95 by Investigator
  • 451 Views
  • 1 replies
  • 0 Helpful

Upgrade

I upgraded my phone I am unable to track it and I just want to know when my new one is coming ? If someone could help me please 

Ja162 by Investigator
  • 580 Views
  • 6 replies
  • 0 Helpful