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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3054 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16579 Views
  • 51 replies
  • 65 Helpful

Not received NHS Email activation code

I have registered for unlimited data for NHS workers, I submitted the info and received a text to say I had been sent an email to activate it.  I have not received the email (it’s not in my junk mail either).  In the text message it does say if you’v...

LBee by Explorer
  • 735 Views
  • 4 replies
  • 4 Helpful

my 3g dongle stoped downloading

hi I have had my zte dongle for about 8 years now and not had any problems with it I keep it topped up every month but about 3 weeks ago it stopped downloading anything but will still go on the web I was wondering if anyone could help in any way than...

bear1987 by Explorer
  • 713 Views
  • 3 replies
  • 0 Helpful

Cant get past delivery on checkout

Been trying to see if I'm able to get a phone contract out but when I'm going through checkout it just keeps making me go through delivery section. 

Resolved! Phone number but no phone or SIM card

I have a phone number but no phone or SIM card I have had a Company Phone for 3 years now so have had no use for my personal numberHowever, I would like to start using it again - I pay monthly by account So all I need is a very low cost phone and a n...

Regarding my order online

Hiya i took out a new contract phone a 3 days ago i had email saying successful order with my ref number they have taken the upfront payment out of my bank but ive not had an email to say when my delivery is wondering if i have the phone or not

Delivery times

How long are deliveries taking in the current climate. I upgraded last week and have recieved no update on my order or if it's been dispatched. The money has been taken from my account but no further information recieved. When I put the order number ...

Pickenc by Investigator
  • 2629 Views
  • 6 replies
  • 2 Helpful

Top-up pack not showing on balance

I topped up my Pay as You Go phone with £5.00 two days ago and it shows online and in a message on the phone but my balance states just .24 pence credit as it did before. I've texted 150 and AL but to no avail, i.e. it keeps telling me that I've only...

MsJHH by Investigator
  • 2019 Views
  • 5 replies
  • 0 Helpful

Annual Upgrade (or not!)

We are a small business with 5x users. We are on a 30GB unlimited mins unlimited txt's  I thought that this was a plan that allowed me to upgrade the phone 12 months into a 24 month contract. However talking to EE on chat support apparently not so, i...

andyl999 by Investigator
  • 825 Views
  • 8 replies
  • 0 Helpful

Add on

So the other day I decided to have a add on onto my plan for a Ipad, I got the email and everthing, But haven't heard since, Could this be delayed due to Covid 19?  ThanksJaydon

Jaydon20 by Investigator
  • 666 Views
  • 7 replies
  • 0 Helpful