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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2975 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16191 Views
  • 51 replies
  • 65 Helpful

Cisco 3331 phone signal booster.

Hi, I am sure there have been previous posts about connection problems with Cisco 3331 boosters but they are from some time ago.I called EE today to register the booster to my postcode and gave the IMIE number. That was around 9 hours ago and it's st...

Kevwade by Investigator
  • 1839 Views
  • 5 replies
  • 0 Helpful

Order

I placed and order for a Samsung watch last week 8.4.20. Received an email to say my order was placed and on it's way. I also got given a tracking number. I have has no updates since and my tracking number just says they cannot show my order. 

precess for canceling my account

hellowhile I called service centre due to closing my account, I answered wrongly twice. So, they said it impossible to be continue anymore. What should I do?

adding a phone onto existing contract

Hello,  I purchased another phone to add onto my existing contract online a week ago (09/04). I got an email soon after saying to look out for a text for delivery updates but haven’t heard anything since. In that email i received an order number but ...

kst012 by Explorer
  • 673 Views
  • 3 replies
  • 0 Helpful

I have ‘t got my dpd text

I got my ‘your orders on its way’ after changing my delivery address on my account  via phone yesterday for my order I made online It says delivery date is for today <:) just wondering if it will come today as I haven’t got my text  thanks

Close my account

Hello,I would like to close my account.I left the UK and I don't need to use this number and data anymore.I cannot call you, so please let me know the way of canceling my account using online.Thank you.

4th line

I am trying to add an additional line but I am not able to. It will be my 4th line, I am just trying to add a watch. Anyone know how you get the 4th line added? I have read you can have up to 5 on a standard account.

phone delivery

Hi can you advise when i can expect delivery of my upgrade? ordered on 6/4/20 have been given an order number and said its on its way but still nothing? ive tracked my order and says it cannot be tracked at the moment. appreciate some advice thanks

Order processing

I received a text on Saturday saying I could upgrade from my sim only to a phone so I’ve ordered an iPhone 11 on Saturday and it’s still saying processing when I track it it says it can’t be found can you help me please

Upgrade

Hi I upgraded my iPhone 8 to iPhone 11 64GB this Monday £50 phone cost upgrade was free. The plan I took out was 30GB data for £40.50 month ! I’ve since looked at EE online and my confirmation and it says £54 month I’d of never paid this so it’s 100%...

Tippo95 by Investigator
  • 482 Views
  • 2 replies
  • 1 Helpful