Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Phone Upgrade Delivery

Just to let you guys know if you’re awaiting a delivery please be aware I missed mine yesterday as I received no text or email regarding the delivery. I was also unable to track on EE website. I called up 150 spoke to accounts and they kindly informe...

Tippo95 by Investigator
  • 433 Views
  • 1 replies
  • 0 Helpful

Upgrade

I upgraded my phone I am unable to track it and I just want to know when my new one is coming ? If someone could help me please 

Ja162 by Investigator
  • 546 Views
  • 6 replies
  • 0 Helpful

Cisco 3331 phone signal booster.

Hi, I am sure there have been previous posts about connection problems with Cisco 3331 boosters but they are from some time ago.I called EE today to register the booster to my postcode and gave the IMIE number. That was around 9 hours ago and it's st...

Kevwade by Investigator
  • 1679 Views
  • 5 replies
  • 0 Helpful

Order

I placed and order for a Samsung watch last week 8.4.20. Received an email to say my order was placed and on it's way. I also got given a tracking number. I have has no updates since and my tracking number just says they cannot show my order. 

precess for canceling my account

hellowhile I called service centre due to closing my account, I answered wrongly twice. So, they said it impossible to be continue anymore. What should I do?

adding a phone onto existing contract

Hello,  I purchased another phone to add onto my existing contract online a week ago (09/04). I got an email soon after saying to look out for a text for delivery updates but haven’t heard anything since. In that email i received an order number but ...

kst012 by Explorer
  • 656 Views
  • 3 replies
  • 0 Helpful

I have ‘t got my dpd text

I got my ‘your orders on its way’ after changing my delivery address on my account  via phone yesterday for my order I made online It says delivery date is for today <:) just wondering if it will come today as I haven’t got my text  thanks

Close my account

Hello,I would like to close my account.I left the UK and I don't need to use this number and data anymore.I cannot call you, so please let me know the way of canceling my account using online.Thank you.

4th line

I am trying to add an additional line but I am not able to. It will be my 4th line, I am just trying to add a watch. Anyone know how you get the 4th line added? I have read you can have up to 5 on a standard account.

phone delivery

Hi can you advise when i can expect delivery of my upgrade? ordered on 6/4/20 have been given an order number and said its on its way but still nothing? ive tracked my order and says it cannot be tracked at the moment. appreciate some advice thanks