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Insurance exchange

Shazzy2
Investigator
Investigator

Hiya, might sound stupid but I'm getting a replacement phone tomorrow as my screen is damaged on my new one. I have to give my phone I have now to the delivery driver when he brings the replacement. Do I need to put the charger in the box with the phone aswell

1 SOLUTION

Accepted Solutions
Fatboy71
Ace Contributor
Ace Contributor

Anytime I have had a phone replaced, it is usually just the device itself that needs to be returned. 

 

Any replacement phone I have received, the only thing in the box, is the phone and no accessories. 

View solution in original post

2 REPLIES 2
Fatboy71
Ace Contributor
Ace Contributor

Anytime I have had a phone replaced, it is usually just the device itself that needs to be returned. 

 

Any replacement phone I have received, the only thing in the box, is the phone and no accessories. 

Leanne_T
EE Community Support Team

Hi @Shazzy2

 

Thanks for coming to the community. 

 

This would be just the phone that will be getting replaced for you 🙂

 

Please see our How will my insurance replacement device be delivered? Help page for more details. 

 

Leanne.