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Recent order iPad Pro

L4UR41985
Visitor

‎05-10-2021 08:07 PM - edited ‎05-10-2021 08:11 PM

Hi, I recently ordered an iPad Pro pay monthly deal and a week on I’ve still not been given a date. I called 150 and they were unable to help me. I had thought I would have received it by now. I am due to finish work on Friday for a little while and that’s the delivery address. Can anyone help? How long does it take for iPads to be restocked? On other sites they seem to be available. Also would the new iPhone orders take priority over my order? From my call I got the impression the new iPhone 13 orders were more important. 
Many Thanks

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎05-10-2021 08:38 PM

Hi @L4UR41985 

 

I don't believe there is much stock in the UK. 

 

If you cannot check order tracking then 150 is your best bet for updates. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Leanne_T
EE Community Support Team

‎06-10-2021 08:04 AM

Hi @L4UR41985

 

Thanks for coming to the community. 

 

Which model iPad Pro did you order? 

 

Could you let me know the size and colour you selected? 

 

Thanks 🙂

 

Leanne.

0 Helpful