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Inline chat agent

UkWayne
Investigator
Investigator

‎07-03-2021 11:10 AM

ONLY chat support live Agent

 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎07-03-2021 11:46 AM

If you are on contract you'll find Live Chat at Get in touch when it's available during EE UK opening hours.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Fcuk3939
Visitor

‎25-10-2021 11:42 AM

Hi there, I have been offered an early upgrade on my iPhone 6. You have sent me a message telling me you would cancel the £345. I’m trying to do it online on my EE app. It’s telling me that I have to pay that amount? I have added it to my basket. If you could finish it off for me please. Much appreciated 😊

0 Helpful
Leanne_T
EE Community Support Team
In response to Fcuk3939

‎25-10-2021 12:13 PM

Hi there @Fcuk3939

 

Thanks for posting 🙂

 

Sorry we have no account access on the community to process the order. 

 

Did the message offer an early upgrade if you traded in your device?

 

Thanks. 

 

Leanne.

0 Helpful