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Incorrect delivery

Sproule
Visitor

‎01-07-2020 11:51 AM

Tim has tried to deliver to billing address not assigned Postal address.

What do I do?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎01-07-2020 11:54 AM

@Sproule   all devices are delivered to the billing address this can not be changed.  You’ll need to be at the billing. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Leanne_T
EE Community Support Team
In response to Chris_B

‎01-07-2020 03:00 PM

Hi @Sproule

 

Thanks for coming to the community.

 

If you get in touch with our Mobile Care team, they will be able to get your delivery looked into for you.

 

Thanks.

 

Leanne.

0 Helpful